This is a case of a writer wanting to have it both ways. On the one hand, "Jobs that were once done by 2 people are now done by 1." On the other hand, "Almost everything that happens at a university that is of any value is done by a person." I think that what we'll find is that as automation takes over the quality of a university education doesn't decline as much as you think it would. Sure, automation is not as good as it could be. But like self-driving cars, we might find that the robots do a lot of cognitive tasks better than the humans. Photo: New York Times in a story about the restaurant.
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