These seven things reflect my experience as well, and apply equally to communities like the Continuing Professional Development community in healthcare, which I addressed today, as well as grade school classes, which is the audience for John Spencer's post. Indeed, one person asked me about how to develop empathy in only communities, and 'sharing' was exactly the answer I provided, just as stated in this post. And this feeds back into the process. "When students begin with empathy, they are able to design products, services, and art that actually reflect the needs and desires of an authentic audience."
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