The unusual use of the term 'embedment' caught my attention and the ice cream analogy kept me reading. "While they talk about 'customization,' what they really mean is rearranging the LEGO blocks of their content, inserting your company logo into the PowerPoint presentation and adding a handful of questions that relate to your company. Customization, in their view, is about sprinkling your organizational context on top of their content. This is wrong and broken. If learning is going to work in the ways that organizations need it to work, it must be built from your organizational context and sprinkled with critical bits of content, not the other way around."
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