Chatbot talks up a storm for Bolton College
JISC,
Mar 26, 2019
Ada is a chatbot "which uses artificial intelligence to answer more than 1,000 queries each day from students and staff." It is credited with laudable achievements: "the chatbot has increased learner retention, reduced teacher workload and bureaucracy, increased mental wellbeing and enhanced support for visually impaired students." The service plans to expand using mobile apps and Alexa voice recognition. More here.
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