There is "a considerable amount of negativity in MOOCs," write the authors, "emerging from learners on discussion forums and through peer assessment, from disciplinary colleagues and from public discourse around MOOCs." This article (22 page PDF) looks to analyze it and maybe quantify it a bit. There are two case studies, and these help identify types of negativity (eg., toward the instructor, toward the platform) and to offer ways to anticipate[ate and perhaps mitigate its effects.
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