Learning Goes Mobile
Christopher Von Koschembahr,
WorkIndex.com,
Mar 29, 2004
One of the next big things in learning - at least according to the press coverage - is what is now being called 'mobile learning' (I have always referred to it under the heading of wireless access, but mobile learning also incorporates the idea of learning on demand). This article is a good example of the story being told. "Mobile learning gives the front-line workforce - such as a retail sales associate, soldier or cable repairman - the access to the critical information sources, learning materials and expertise to learn what they want, where they want, when they want." I think wireless access will be extremely important. But I am pretty sure it won't play out the way this sort of article describes. Why? Call it intuition. Look at the example: "a pharmaceutical sales representative preparing to meet with a client." I wonder - why is the agent there at all? Why is he waiting for the meeting to start? Who waits until the last minute like that to review key product features? The example doesn't ring true in a connected environment. The technology may have changed, but the process hasn't - and that doesn't ring right. Via elearnspace.
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