I haven't heard much from Tacit Systems recently (they created an email data mining system, were absorbed by IBM and dropped off the radar) but they resurface in this interesting article by Jon Udell looking at the implementation of social protocols in social software. As Udell notes, " Even in an anonymous network, everything is ultimately trackable.... Can transparency and privacy coexist?" Good discussion, as learning software will follow many of the developments in social software.
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