Crisis communications content design checklist
Canada.ca,
Mar 18, 2020
These are really good content design practices all the time, not just in a time of crisis. The tips are practical: follow a news-based page structure, use headings as answers, keep track of common wording and terms, create web content, not documents. I wish schools, corporations and governments would use them all the time. But now is as good a time to start as any.
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