This article (12 page PDF) identifies a litany of issues that have surfaced in the literature (and they'll be familiar to readers): a lack of policy direction, inadequate ICT support, lack of training, negative attitudes about e-learning, techno-positivism, and more. The authors also highlight the lack of a guiding theory, and while I am not so certain theory plays such an important role, they nonetheless argue for the value of "exploring the extent to which lack of a guiding theory in e-Learning may have contributed to [some of] the identified challenges especially the inadequate/lack of learner support, interactivity and collaboration in e-Learning." This would indeed be worth investigating.
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