Nick Shackleton-Jones takes a bit to get around to his point, but it's worth the wait. He distinguishes between 'low bureaucracy', which is bureaucracy populated by bureaucrats who follow the rules just because they're rules, and 'high bureaucracy', which is populated by bureaucrats "engaged in providing elaborate justifications for the existing conventions," One such, writes Shackleton-Jones, is Daniel Dennett, who inventively supports popular conceptions about consciousness and the mind. Another, he writes, is the phenomenon of 'cognitive load', which "provides a framework in which it is acceptable to tinker with the convention in order to prevent more meaningful changes" but which never answers questions like 'what is learning?' and 'how does it work?'.
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