What to Do When AI Fails
Andrew Burt, Patrick Hall,
O'Reilly,
May 19, 2020
The message seems clear enough: "To date, at least 1,200 reports of AI incidents have been recorded in various public and research databases. That means that now is the time to start planning for AI incident response, or how organizations react when things go wrong with their AI systems." But it begs an interesting question: "What is an incident when it comes to an AI system?" After all, when an AI created Tay, a racist Twitter user, that was the AI performing as designed. This article looks at various types of AI failures, how they go wrong, what the consequences might be, and how to plan an analytics failure response.
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