This is a really good article (also available here and here) that makes what is at heart a simple point: :Online shaming leads to personal attacks and resignations, not structural change." Charles Menzies writes, "Public outcries and subsequent resignations or terminations of people like Korenberg suggest our social institutions are responsive to societal change.... But what Gluckman and other social anthropologists have found is that these rituals merely reinforce power structures." Hence, "it shouldn't just be about individuals.... only a fundamental restructuring will make a difference.... we have to change real structures of control and power."
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