Service interface
Matthias Melcher,
x28's New Blog,
Aug 08, 2020
Commenting on my recent presentation, Matthias Melcher draws out the problem he finds with the current trend in personal productivity tools: "There is a service interface. There is a system that interacts with you, not a helping tool that you can wield like a hammer. It feels both pampering and patronizing, and more 'push' than 'pull'." This describes personalization. By contrast, the alternative I propose, personal learning, might be seen as less attractive because the system does less for you. "Maybe 'Taking Ownership of Their Learning' (as in the presentation title) is unattractive when someone already feels 'owning' it because it was paid for?"
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