This study (25 page PDF) uses "a four-stage Delphi design to empirically identify, categorise, and prioritise the challenges of adaptive learning raised and rated by experts from two universities with different organisational and socioeconomic contexts." I would argue that if your data consists of 'expert opinions' then your study isn't 'empirical', no matter what method is used. That said, these issues are still worth considering. It's a pretty comprehensive list, and the authors organize it into three dimensions: technology, teaching and learning, and organisation. "The interesting finding," write the authors, "was that most of the similarities between the universities were found at the organisational level. In particular, the common challenges related to institutional commitment and required resources were highly ranked by both panels."
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