I must admit I had more than one knowing chuckle as I read this. It illustrates so many of the problems inherent in working in development environments today. How often have I had this reaction: "Apparently everyone is supposed to know this already. I didn't know it until about four hours ago." Yeah. People who write documentation for this stuff (if they write any at all) assume a lot of background knowledge that often just isn't there. And that's not counting the local limitations that nobody tells you about (like, say, computer services blocking volume sharing) that will cause your work to just break for no reason.
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