As a whole the article is a textbook example of how to set up an evaluation dashboard. While acknowledging "is not possible to find a consensus on the concept of quality of education in a university" the authors suggest that "current research seems to focus on five aspects: technology, instructional design, learning resources, training, and services and support," which serves to frame the main objective of this paper, the creation of a course quality dashboard. Now "the information in a dashboard is a set of Key Performance Indicators (KPI)," which are usually based on a model; the authors refer to a number of models in the literature and draws on a variation of the Kirkpatrick model: "reaction, learning, knowledge transfer and impact." From there, the article describes the data collection instruments and the actual design of the dashboard. From a special issue of Sustainability on the future of open education.
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