This article describes concerns being raised about Gaggle, "currently used in hundreds of districts across the U.S., relying on artificial intelligence and a team of moderators paid as little as $10 an hour to scan billions of student emails, chat messages and files each year." The author does note that Gaggle says it "cannot guarantee security and confidentiality through its services" and "may choose to turn over" student messages to the police. Critic Marika Pfefferkorn says "My concern was that they would replace physical policing with technological policing" and that Gaggle "has the potential to further criminalize students." These are, to my mind, valid concerns.
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