I think there's a lot packed into this observation: "The most important lesson I learnt was that delivering an engaging and interactive workshop online requires less content and more discussions than a face-to-face workshop." Unpacking it means asking "why"? Why are we more tolerant of information dumps in person, and demand more interaction online? Mark Thomas also recommends "the mix of chat, breakout rooms and frequent breaks helped keep the energy and engagement high for the full six hours." I've commented previously that I dislike breakout rooms - but maybe that's because they don't let me do other things while I take the workshop (like drive to the store or read my email). He also recommends a co-facilitator, and I can attest, handling the tech and the workshop at the same time is taxing for a single person.
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