How Microsoft crushed Slack
Casey Newton,
Platformer,
Dec 03, 2020
Here's the analysis of the Slack sale to Salesforce in one paragraph: "The idea that workers would someday choose all their own tools was always a fantasy, he told me, in part because most workers don't event want to think about their tools. In such a world, the winning app will almost always be one with a giant, er, salesforce behind it. Microsoft had one. Slack didn't. Enter Salesforce." I don't think that's the whole story. I think that having a whole enterprise suite helped Microsoft a lot (it will also help as Microsoft pushes back against Zoom).
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