This is a 'guest post' marketing post on ET&ML, though you don't learn that until you get to the very bottom of the post. It has a very basic list of six applications of chatbots. A good part of the post is devoted to making the "enhancing, not replacing" point again. It speaks to "the fear by the implementers that their deeds will lead to their own profession's demise." But I think markets should be honest about their ambitions. If the tech can be used to replace humans, it will be. I hardly ever talk to a human at a bank any more. And there's only one cashier remaining at the drug store where they set up self-checkout machines. We're naive if we think education will be any different.
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