Now online, "the IP Telephony Cookbook was developed as the final deliverable of the TERENA IP Telephony project as a reference document for setting up IP Telephony solutions at university campuses and NRENs." Most people aren't going to want to read this document, but it is required reading for system administrators (so forward this link their way). Basically, it's a nuts and bolts manual describing how to set up an IP telephony (or VoIP) service in a college or university environment. It also points to regulatory issues and lists some European projects.
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