How believable is this article? I really couldn't say. But it's a nice case study of how AI could (and maybe did) transform the call centre sales function. Also in AI: from GG, "Google's generative AI tools now turn text into online worlds." According to this article, a tool called Hiber3D "has integrated Google's AI tools to give creators the ability to type what they want to see—and generate an immersive world." Again, test before you buy; I can't vouche for the veracity of this report. Finally, as TorontoLife reports in this excellent article, "Go to the website of any liberal-arts university and you'll see marketing copy on critical thought, eloquence and the intellectual imagination. Arguably, the cultivation of these virtues can now be short-circuited by our new AI platforms."
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