George Siemens points to this item by Dave Pollard in which he asks, "How can we ever hope to produce effective Expertise Finders when we can't even get people in our own organizations to keep their personal information up to date?" It's what I try to convince people of in my own projects, that input is critical, and everything else is gravy. Right now the most effective input system is the blog, and Pollard writes, "I envisioned an Expertise Finder that would work by crawling people's blog content, penetrating corporate firewalls to find the best people in the world who had the desired expertise and creating a 'map' showing the most direct network path to those people and how much their expertise costs."
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