This survey sounds like that famous restaurant review: "The food is awful! And there's not enough of it." It reflects, as Bryan Alexander suggests, "the varied purposes Americans think higher education should fulfill." One side complains that higher education is indoctrination, while the other focuses on value for money and cost. I think that so long as higher education - public or otherwise - is only serving an elite, public suspicion and doubt will continue to escalate. Opening up is at the same time the best way to counter accusations of bias and the best way to improve utility and access.
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