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Michael Spencer's avatar

Right after we posted this article, full disclosure the copyright issue with Perplexity is fascinating and real. Some folk might not be comfortable using Perplexity for ethical reasons. The global mass media company Condé Nast has allegedly sent a cease-and-desist letter to AI company Perplexity following concerns around plagiarism. The company owns numerous large magazines and publishers, including Vogue, Vanity Fair, Glamour, GQ, and more. There's also been smear campaigns targeted on Perplexity before OpenAI's own web search launch. Forbes’ editor and chief content officer, Randall Lane, charged Perplexity with committing “cynical theft,” accusing the company of creating “knockoff stories” that contain “eerily similar wording” and “entirely lifted fragments” from its articles.

Perplexity is a fairly young startup breaking new ground in a difficult niche going up against the likes of Google and ChatGPT usage. The Executive Editor of Tech and Innovation at Forbes, John Paczkowski, even took to X (formerly Twitter) to say how the AI chatbot “rips off most of our reporting.” So in the copyright and hallucinations categories, Perplexity is still very much a pioneer that might be served a lot of lawsuits.

OpenAI for its part before the launch of its web-search product have been making side-deals with media companies, even while being apparently $5 Billion in the red as a business according to the Information. https://www.theinformation.com/articles/why-openai-could-lose-5-billion-this-year

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Norah VO's avatar

Thank you for such a good writing. I am a commercial researcher and I do have the same feeling with Perplexity. However, there's one thing I have been trying to crack, Perplexity get any sources available on the internet (blog post, youtube videos, whitepaper or any public pdf files), as long as it returns an answer to our prompt.

This lead me to next question: how can we reduce/increase the quality input when using Perplexity? For this reason, I have also been using Bing and it seems that Bing returns with (skewed towards) whitepaper/reports and articles as their sources. Certainly I know I am using both free options for these tools, so I'm unsure what it gives in paid option.

In short, what is your take on the quality of source in doing market research with AI?

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