It's not mentioned in this article, listed via elearningpost, but the advice here is very similar to that documented in James Surowiecki's The Wisdom of Crowds. The premise is that, with some caveats, a group of people will consistently find a better answer than a single person, and often a better answer than even the best individual in the group. The upshot for this article is that managers should not think that they are in the uniquely best position to propose a solution - with some very few exceptions, they are not, and the decision they reach will be worse than one they would have obtained had they consulted with the group.
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