Is "Workflow Learning" a myth?
Clark Quinn,
Learnlets,
Oct 03, 2024
So here's the argument. 'Workflow learning' is essentially learning that happens within the flow of work. It's not microlearning, which happens during otherwise idle gaps, it's direct performance support. Performance support is really useful, but is it learning? Learning requires reflection, and it's not clear that performance support provides this opportunity. So the idea of 'workflow learning' might be a chimera. It may be "leading us into the mistaken belief that we can learn while we do without breaking up our actions."
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