Looks at technology adoption from the perspective of K-12 schools. Good analysis, with a valuable diagram showing that most schools purchase smallish systems that 'nobody got fired for buying' - a reflection of a relatively slow uptake, small technology budgets and limited time for implementation (and consequent dependence on providers to support technological needs). Tasmania is cited as the exception that proves this rule - I wish I had more details on that. The author concludes with a warning: "Avoid the largest players defining [what services to use] (what if every school decided to use Microsoft Class server.. It could happen)."
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