I've had a number of posts in my Community area concerning the use of telephones to support e-learning (mostly in favour, which surprises me a bit) so I thought this would be a good article to throw into the mixture. This paper doesn't address the blended approach directly but it's a fascinating examination of faculty attitudes toward teaching online (introduced with the observation that people tend to teach the way they were taught). "Staff seemed to desire elearning experiences that surpassed those they currently offered to their students." Perhaps that's why they wanted to use the telephone.
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