The message in a nutshell: "Adopting an enterprise approach to e-learning results in systems and processes that are powerful, reliable, and, most of all, flexible enough to support all stakeholders and provide benefits across the institution." The author outlines signs that your institution is ready to move to an enterprise system, describes the major changes such a move entails, and offers practical steps toward moving in that direction. Me, I've never seen an enterprise system that I've liked, and while the author touts service and standardized processes, these seem to me to be the major weak points, not the benefits, of an enterprise system.
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