The sample sizes in this survey are unfortunately small and there's no indication that the selection was not biased. That said, this survey - and take it for what it's worth - offers some good quotes. Like this: "CMS products from the vendors Angel, Desire2Learn and eCollege were uniformly praised by their users. In contrast, WebCT and Blackboard were routinely criticized for skyrocketing prices, bugs, and ease-of-use problems." And this, "About half the colleges say textbook publishers are trying to sell them digital content, but few faculty are buying. Even when faculty do buy commercial digital materials, they supplement, not replace, their own."
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