Putting Context Into Context
Jared M. Spool,
User Interface Engineering,
Jan 05, 2005
According to the author, design requires an understanding of context, and context has to do with more than just information about the current user and the current interface: the user may use the same tool in different situations, creating different contexts. For example, the user will have different goals at different times, be playing a different role, have different background resources and information, be in a different physical environment, and more. The article suggests that designers should anticipate these different contexts and design for them.
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