Creative Problem-Solving Process
Dave Pollard,
How to Save the World,
Jan 15, 2005
Dave Pollard writes, "It appears there may be as many as 12 steps in the process involved in solving problems or making critical decisions, whether in a business context or a broader social context." He presents this process in a useful and clear diagram. What's interesting is that the diagram makes it clear that problem solving is a distributed process, with no individual performing more than two or three of the twlve steps. My own work, for example, revolves around the 'Understand', 'Organize', and 'Think Ahead' steps. Perhaps 'Reach Out' as well.
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