Content-type: text/html Downes.ca ~ Stephen's Web ~ Creative Problem-Solving Process

Stephen Downes

Knowledge, Learning, Community
Dave Pollard writes, "It appears there may be as many as 12 steps in the process involved in solving problems or making critical decisions, whether in a business context or a broader social context." He presents this process in a useful and clear diagram. What's interesting is that the diagram makes it clear that problem solving is a distributed process, with no individual performing more than two or three of the twlve steps. My own work, for example, revolves around the 'Understand', 'Organize', and 'Think Ahead' steps. Perhaps 'Reach Out' as well.

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Stephen Downes Stephen Downes, Casselman, Canada
stephen@downes.ca

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Last Updated: Nov 04, 2024 8:13 p.m.

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