Readers looking for a nice bottom-line favoring open source or proprietary software will be disappointed. Readers seeking to understand the concept and to get a good model in order to conduct their own assessment will be delighted. This detailed review of the concept of TCO (total cost of ownership) is a delight, and while it looked to me that the open source approach was significantly cheaper (see pp. 37-39) establishing this was not the point of the paper. The author observes that the result will vary depending on the nature of the installation and the intended use of the application. PDF. Via edna-for-schools.
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