It's a very short article, which is too bad, because it makes an important point worth elaborating upon. The point, specifically, is that knowledge management (and by extension, online learning) is about more than disseminating timely information to staff. For one thing, such an approach doesn't ask why you would want to do this, which in turn leaves no means of distinguishing between useful and useless information. It also converts the internet into a publishing medium, which belies its real strength as a communications medium.
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