Gospels of Failure
Jena McGregor,
Fast Company,
Feb 28, 2005
Fascinating article on organizational failure. And if you mapped this article to my recent talk on blogging communities, you would find a near-perfect fit. From the article: "'If there's not a network connecting two departments, then one can bring the best data in the world to the other and it won't be trusted.' Krebs uses his software to help clients map out who knows whom within an organization -- he calls the maps 'organizational X-rays' -- and then does something decidedly less high-tech. He introduces people on the borders of the networks, creating opportunities for them to work together."
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